Crystal Detail LLC (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information Provided by You
When you submit a form, request an estimate, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Address or ZIP code
- Vehicle information (make, model, year)
- Any other information voluntarily provided
B. Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device identifiers
- Pages visited
- Referrer URLs
- Time and date of access
- Cookies and tracking data
C. Lead and Advertising Tracking
We may use tools such as:
- Google Ads
- Meta (Facebook & Instagram) Pixel
- LinkedIn Pixel
- Analytics software
These tools help us track website performance and measure advertising results.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes
- Schedule appointments and deliver services
- Improve website performance
- Personalize your experience
- Conduct marketing and remarketing campaigns
- Send promotional messages (only when permitted)
- Fulfill legal obligations
3. Sharing of Information
We may share your information only when necessary:
A. Service Providers
Trusted third-party partners that assist with:
- CRM and lead management
- Payment processing
- Email or SMS communication
- Website hosting
- Advertising platforms
These providers are required to protect your information.
B. Legal Compliance
We may disclose information when required to comply with U.S. laws, court orders, or law enforcement requests.
We do not sell your personal information.
4. Cookies & Tracking Technologies
Our website uses cookies, beacons, tags, and scripts to understand user interactions, improve user experience, and provide targeted ads. You may disable cookies through your browser settings, but some features may not function properly.
5. Your Rights
Depending on your state of residence (e.g., California under the CCPA), you may have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your data
- Opt out of marketing communications
- Opt out of data sharing for personalized advertising
To exercise any rights, contact us at crystal.detail3@gmail.com or call (+1) 727 613 3280.
6. Data Storage & Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
We retain your data only for as long as necessary to provide services, maintain business records, and comply with legal obligations.
7. Email & SMS Marketing Compliance
If you opt in to receive messages, we comply with the CAN-SPAM Act (email) and the TCPA (SMS). You may opt out at any time by clicking “unsubscribe” in an email or replying “STOP” to an SMS.
8. SMS Terms & Conditions
Product Description
By providing your mobile phone number, you consent to receive SMS messages from Crystal Detail LLC related to quotes, appointments, and service updates.
Message Frequency
Message frequency may vary.
Message and Data Rates
Standard message and data rates may apply.
Opting Out
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at crystal.detail3@gmail.com or (+1) 727 613 3280.
Privacy Policy
Your phone number will be handled in accordance with this Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Children’s Privacy
Our services are not intended for individuals under 13, and we do not knowingly collect data from children.
10. International Users
If you are accessing our site from outside the United States, your information may be processed in the U.S. By using our site, you consent to this transfer.
11. Cookie Consent & CCPA/CPRA Notice
We use cookies and similar technologies to operate our website, measure performance, and improve services. Where required, we request consent before activating non-essential cookies.
California residents can opt out of the sale or sharing of personal information for cross-context behavioral advertising. You can exercise this right at any time by selecting “Do Not Sell or Share My Personal Information” in the site footer. We do not sell your personal information.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last Updated” date.
13. Contact Us
For questions regarding this Privacy Policy or how your data is handled, please contact:
- Crystal Detail LLC
- Email: crystal.detail3@gmail.com
- Location: Tampa Bay, Florida
- Phone: (+1) 727 613 3280